Privacy Policy

Introduction

AiDA Systems, Inc. ("AiDA Systems," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Create an account or register for our Services
• Submit a contact form or send us an email
• Request a demo or consultation
• Subscribe to our newsletter or communications
• Enter into a contract or agreement with us

This information may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send administrative information, updates, and security alerts
• To personalize and improve your experience with our Services
• To analyze usage trends and optimize our Services
• To comply with legal obligations and enforce our terms
• To detect, prevent, and address fraud or security issues

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually bound to use your information only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes with your express consent.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information.

Your Rights Under CCPA/CPRA

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information. AiDA Systems does not sell or share your personal information as defined under the CCPA/CPRA.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to purposes necessary to provide our Services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Categories of Personal Information Collected

In the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers (name, email address, IP address)
• Commercial information (products or services purchased or considered)
• Internet or other electronic network activity information (browsing history, interactions with our Services)
• Professional or employment-related information (company name, job title)

How to Exercise Your Rights

To exercise your CCPA/CPRA rights, please contact us at contact at aidasys.com. We will verify your identity before processing your request and if we have any information on you, respond within 45 days as required by law.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, the General Data Protection Regulation (GDPR) and applicable local laws provide you with additional rights regarding your personal data.

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Consent: You have given us consent to process your personal data for specific purposes.
• Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services and communicating with you, provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Your Rights Under GDPR

• Right of Access: You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

International Data Transfers

If we transfer your personal data outside the EEA, UK, or Switzerland, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or other legally recognized transfer mechanisms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a good experience, improve our Services, and deliver relevant content.

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may limit your ability to use some features of our Services.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us: